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Yalla Kêf

Customer Support Agent

Yalla Kêf Erbil

Posted: Closes in 26 days

About the role

Be the person members reach when they have a question — a card that will not scan, an offer they want to understand, a renewal they need help with. You will answer on chat and phone, in Kurdish and Arabic, and leave every member feeling looked after, even when the answer is no.

Requirements

  • Warm and patient on chat and phone
  • Writes cleanly in Kurdish and Arabic
  • Keeps calm and keeps records

What you get

  • Daytime shifts, clear schedule
  • A small team you are heard in

Skills

  • Customer Service
  • CRM
  • Call Center

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